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In today's competitive environment, it makes good business
sense for small- to mid-sized accounting firms to forge strategic
alliances with non-accounting firms. Such alliances can be
an excellent way to extend the range of service offerings
-- and earn fee income -- while strengthening client relationships.
But in order to maximize the potential of strategic alliances,
it is critical to choose good partners and take certain steps
up front to get the relationship off on the right foot.
The following summary of the rationale for alliances today,
and advice for identifying and launching strategic alliances,
is based on our experience at Duff & Phelps. We created our
first accounting firm alliance three years ago and since then
have built successful alliances with more than 200 accounting
offices nationwide.
Competitive Reasons for Strategic Alliances
Strategic alliances help today's small- to mid-sized accounting
firms mitigate two major business risks. First, larger, consolidated
firms in many markets are cutting fees because they have greater
economies of scale. If a smaller firm has to cut fees to compete,
it can replace some of that lost revenue with referral fees
from strategic alliances. Second, larger firms can offer a
broad range of services and bill themselves as "one stop"
service sources for clients' financial needs. Strategic alliances
help smaller firms offer some of the same services and better
retain clients.
The alternative to alliances -- building the services in-house
-- typically takes too long and is too expensive for many
smaller firms. To develop a credible service, the firm has
to find and attract "A"-level talent to run it; pay a good
salary and incentives; and carry the person until he or she
can get the business off the ground. By contrast, strategic
alliances provide immediate credibility and expertise, and
require no startup or overhead costs.
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