Tim Strong published in Mitratech whitepaper: "4 Keys to Successful Legal Process Optimization"

Tim Strong, managing director in the Legal Management Consulting practice, has worked with dozens of legal departments on process optimizations. In this recently published whitepaper by Mitratech, Tim provides a recent example of an engagement where Duff & Phelps helped a client through a process review focused on delivering better customer service to their business partners, as well as driving cost reduction through various outside counsel management programs.

Ultimately, Tim and his team delivered a number of straightforward process maps in order to help their client's legal staff be more efficient and drive real cost savings. As Tim states, “The operations role is critical for departments of all sizes. You can’t be an attorney ALL day.”

Download the full whitepaper

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