Heidi Dainton is a director in the London office where she works in Duff & Phelps' Compliance and Regulatory Consulting practice. She works with organizations to help them manage their business effectively, ensure their customer value proposition is maximized, and implement change initiatives.

Prior to Duff & Phelps, Heidi was at Carnival UK where she managed transformation projects. This included launching a new brand for the corporation and re-engineering the way guests interact with it, to provide an effortless, personalised, multi-channel experience for customers.  

Heidi is a chartered accountant with a combination of fourteen years audit experience and nine years performing operational roles in both the financial services and the cruise industries.

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